My StoryTime Adventure
Privacy Policy
# Privacy Policy
**My StoryTime Adventure**
Operated by StoryTime Adventures LLC, Providence, Utah, USA ("we," "us," or "our").
Contact: legend@storytimeadventurers.com
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## Introduction
My StoryTime Adventure is a choose-your-own-adventure storytelling app made for families. It is designed for children ages 3 to 11 to enjoy together with a parent or guardian. Accounts are created and managed by parents or guardians — children do not create their own accounts.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. We keep it simple on purpose: we collect only what the app needs to work, and nothing more.
## Our Commitments to Families
Because our stories are enjoyed by young children, we hold ourselves to the standards of the Children's Online Privacy Protection Act (COPPA) and design the app accordingly:
- We do not show advertising of any kind in the app.
- We do not sell personal information — yours or your children's — to anyone.
- We do not include third-party tracking or advertising SDKs in the app.
- We do not knowingly collect personal information directly from children. The account, email address, and subscription all belong to the parent or guardian who manages them.
- Adventurer names entered during stories are chosen by your family and stay within your account. We encourage using first names or nicknames only.
## Information We Collect
We collect the following information, all of it tied to the parent-managed account:
**Account information.** When you create an account, we collect your email address and a password. We verify your email address by sending a one-time code to it.
**Story and progress data.** As your family plays, we save the adventures you start and complete, the choices made in each story, the badges and core-value points earned, and related progress so you can pick up where you left off.
**Push notification token.** If you allow notifications, we store the device token needed to deliver them. You can turn notifications off at any time in your device settings.
**Subscription status.** Subscriptions are auto-renewing monthly or annual plans billed through the Apple App Store or Google Play, depending on the device. Our subscription partner, RevenueCat, tells us whether your subscription is active so we can unlock the right features. We never see or store your payment card details — payment is handled entirely by the applicable app store.
We do not collect precise location, contacts, photos, or browsing history, and we do not build advertising profiles.
## How We Use Information
We use the information above only to:
- Create and secure your account, including sending one-time verification codes by email;
- Save and sync your family's story progress, badges, and rewards;
- Manage your subscription and unlock the features you have paid for;
- Send push notifications you have opted into;
- Respond to support requests you send us; and
- Keep the service working, safe, and reliable.
## Service Providers
We use a small number of service providers to run the app. Each one receives only what it needs to do its job:
- **Convex** — our backend and database, where account and story data is stored. Data is stored in the United States.
- **Apple App Store and Google Play** — process subscription payments on their respective platforms. Each store's own privacy policy governs your payment information.
- **RevenueCat** — manages subscription status between the App Store and our backend.
- **Resend** — delivers transactional email, such as your one-time verification codes.
- **Expo** receives device push tokens and notification content to deliver push notifications you allow.
We do not share personal information with any other third parties except as required by law.
## Data Retention and Deletion
We keep your account information and story progress for as long as your account exists.
You can delete your account at any time in **Settings → Delete account**. Your account becomes unavailable immediately. We then permanently delete your profile, entered adventurer names, story history, badges, points, notifications, activity, sign-in records and account-linked subscription records from our live app database. Deletion runs in the background, continues if you close the app, and is not complete immediately. This cannot be undone.
Deleting your account does not cancel an active app-store subscription. Cancel it separately in your Apple App Store or Google Play subscription settings. Apple, Google and our service providers may separately process records under their own privacy policies. The in-app deletion process removes records from our app database; it does not cancel payments or erase the app stores' purchase history.
Failed sign-in attempts can create temporary security records containing the submitted email address or phone number, including after account deletion. These records limit repeated attempts. They become eligible for removal after an hour without a new failed attempt and a fully reset rate limit; cleanup runs every ten minutes.
If you have questions about deletion or want help, email us at legend@storytimeadventurers.com.
## Security
We take reasonable technical and organizational measures to protect your information, including password-protected accounts with email verification and access controls on our backend. No online service can guarantee perfect security, but we work to keep your family's data safe.
## Children's Privacy
The app is intended to be used by children together with a parent or guardian, through the parent's account. We do not knowingly collect personal information directly from children. If you believe a child has provided us personal information outside of a parent-managed account, contact us at legend@storytimeadventurers.com and we will delete it.
## Your Choices and Rights
You can:
- Update or correct your account email through the app;
- Turn push notifications on or off in your device settings;
- Cancel your subscription at any time through your Apple App Store or Google Play settings;
- Delete your account in-app under Settings; and
- Contact us at legend@storytimeadventurers.com with any privacy question or request.
Depending on where you live, you may have additional rights under local law (such as the right to access or delete personal information). We honor these requests for all users — just email us.
## Changes to This Policy
If we make material changes to this Privacy Policy, we will update the "last updated" date and, where appropriate, notify you in the app or by email. Continued use of the app after changes take effect means you accept the updated policy.
## Contact Us
StoryTime Adventures LLC
Providence, Utah, USA
legend@storytimeadventurers.com